Deployments are unreliable
Manual steps, fragile pipelines and rollbacks that are difficult to trust.
Remote infrastructure engineering
Production infrastructure expertise for SaaS teams that need unreliable deployments fixed, cloud platforms improved, and delivery pipelines made dependable, without another full-time engineering hire.
When infrastructure gets in the way
Remote Ops helps engineering teams regain control of delivery, reliability and cloud operations. The work begins with the actual constraint, not with a preferred tool or a platform rebuild.
Manual steps, fragile pipelines and rollbacks that are difficult to trust.
The cluster runs, but operational knowledge and responsibility are fragmented.
Infrastructure changes are risky, slow to review and difficult to reproduce.
Dashboards exist, but customers still discover production failures first.
Spend increases without clear ownership, visibility or architectural discipline.
Infrastructure gaps need to be identified and resolved before they become blockers.
Engagement models
Focused remediation for urgent problems, implementation of maintainable cloud foundations, or ongoing senior engineering support.
Resolve infrastructure and production problems.
Design reliable, maintainable platforms.
Get senior ownership without a full-time hire.
Defined first engagements
Each engagement has a clear scope, documented findings and an explicit next decision. No generic discovery workshop and no automatic recommendation to rebuild everything.
A structured review of cloud infrastructure, CI/CD, security, observability and operational risks.
Diagnosis and remediation of slow, failing or unreliable delivery pipelines.
A review of cluster architecture, workloads, resources, networking, security, deployments and observability.
Ongoing access to senior infrastructure expertise for teams that do not need another full-time DevOps hire.
Representative experience
Examples are intentionally anonymized. The focus is the engineering scope, constraints and operational responsibility, not client logos.
Migration of business-critical APIs from AWS services to Azure API Management, Functions and private PostgreSQL infrastructure.
Repository and CI/CD migration with security scanning, repository governance and runner architecture.
WAF configuration, DNS, TLS certificates, origin protection and controlled production rollouts.
EKS, Helm, Argo CD and automated delivery workflows for production engineering teams.
CodeQL, Trivy, Semgrep, KICS, dependency scanning and secret detection integrated into delivery workflows.
Prometheus, Grafana, centralized logging, infrastructure metrics and production alerting.
Working model
The scope stays visible from the first technical discussion through implementation, handover and optional ongoing support.
Share the current environment, business impact and desired outcome.
Clarify the constraint, access requirements, risks and relevant context.
Receive defined deliverables, assumptions and a commercial model.
Changes are documented, reviewable and communicated clearly.
Conclude with knowledge transfer or continue with monthly support.
Independent engineering practice
Remote Ops is led by Maksym Shaposhnikov, a Senior DevOps and Platform Engineer with more than 20 years in IT, systems engineering and production infrastructure.
The focus is practical: understand the constraint, reduce operational risk, implement maintainable changes and leave the environment in a better state.
Common questions
The initial call is used to establish whether the problem, access model and expected outcome are a reasonable fit.
Yes. Most engagements involve reviewing, repairing or improving an existing environment rather than replacing it.
Yes. Work can be delivered independently or in collaboration with developers, security engineers and existing platform teams.
Yes. NDA-based engagements are supported, and the initial technical discussion can stay at a high level until an agreement is in place.
Not always. Read-only access, configuration exports, repositories, architecture diagrams and screen sharing may be enough for an initial assessment.
Yes. Ongoing support is available through Fractional DevOps or Fractional SRE engagements.
Limited incident assistance may be available for existing clients. The service is not positioned as guaranteed 24/7 emergency response.
Describe the problem, current environment and the result you need.